Support

24/7 Support

Got stuck somewhere? Never mind. Our support team is available 24/7 and will be happy to assist with words and deeds. The Raynet Support Panel allows to open new support requests and check the status of existing ones from any device with a browser and web access.

The Raynet Knowledge Base is a source for best practice tips & tricks, the place for sharing learned lessons with the community, and the starting point for power users who want to go for the extra mile to achieve product-guru status.  

 

Our Support Times (Europe):
Monday to Friday from 8:00 a.m. to 6:00 p.m. CET
Please keep in mind the legal holidays in North Rhine-Westphalia.

Our Support Times (North America):
Monday to Friday from 8:00 a.m. to 6:00 p.m. CST
Please keep in mind the legal holidays in Illinois.