Raynet & USU optimize enterprise-wide Software Asset Management at Fresenius based on highest data quality

Transparency, automation, and control over IT assets are the result of a successful data transformation and the fundamental basis for modern Software Asset Management (SAM). By implementing USU SAM in close cooperation with technology asset inventory specialist Raynet and HiSolutions, Fresenius Digital Technology GmbH was able to reduce effort and costs in a very short time while increasing data quality and range.

The customer
Fresenius Digital Technology is the IT service provider of the Fresenius Group – a global healthcare company with products and services for dialysis, hospital, and outpatient care. With its many years of experience in the healthcare and pharmaceutical sectors, Fresenius Digital Technology develops services and tools that meet the individual needs of its business partners

With around 1,000 colleagues at more than 50 locations, Fresenius Digital Technology provides conceptual consulting and implements processes, focusing on the strategic goals across the group and beyond the boundaries of the company. Fresenius Digital Technology supports its customers with coordinated software solutions and IT infrastructure services. 

The challenge
“There is an analogy between dialysis and SAM processes,” explains Oliver Hartmann, Senior Consultant Software Asset & License Management at Fresenius Digital Technology, when describing the challenges, he has faced over the past few years. “Just like a dialyzer that filters the blood through a multitude of fine fibers, one of the most important requirements in a SAM project is to ‘filter’ the amount of different raw data in order to ultimately produce a valid basis on the way to the compliance balance sheet.” 

The large number of IT assets that could not be accessed automatically and the heterogeneous and decentralized IT infrastructure of the group made continuous data collection difficult. In addition, the maintenance of relations between clusters, physical and virtual hosts by manually collecting data can only be carried out with a lot of effort and ultimately only reflects a snapshot. 

To ensure data quality for effective software asset management, Fresenius Digital Technology has carried out many processes manually in recent years – this is time-consuming and hardly possible in a highly dynamic IT environment.

"Managing large amounts of data requires a lot of attention in the companies we work with. Within the group, we have areas where processes have a high degree of automation, but also areas where this is not the case. Therefore, we needed the automated data from which we can obtain relevant information and maintain it on an ongoing basis."

Oliver Hartmann, Senior Consultant Software Asset & Licensemanagement of the Fresenius Digital Technology

Overcoming these challenges requires standardized processes and a solution that is customized to the needs of Fresenius Digital Technology, reduces manual effort, and at the same time ensures a high level of automation and data quality. 

The solution and customer benefits
Raynet and USU prevailed as the best-of-breed solution against three other competitors as part of a comprehensive selection process. After a proof of concept with a focus on Microsoft 365 and USU License Management, USU Discovery powered by RayVentory was implemented in the further course of the project. With the goal of creating sustainable and transparent software asset management for internal customers, both USU and HiSolutions AG supported the major project.  

The participating companies decided on important goals for the complex SAM processes, based on specifications of the challenges

“In the first few weeks, we focused on how we could increase data quality, data completeness, and reach, while at the same time reducing manual effort through a high degree of automation. For this purpose, we developed a discovery strategy early on and considered how we would deal with KPIs and certain framework conditions."

Ronny Kaiser, Principal Consultant & Team Manager Lizenzierungsberatung at HiSolutions AG

This strategy was tested together with Fresenius Digital Technology´s customers in the pilot phase and slightly adjusted based on the initial results. This was the starting signal for the introduction and operationalization of “Data Collection 2.0”. 

Thanks to USU Discovery powered by RayVentory, Fresenius Digital Technology is now able to continuously collect data and therefore creates the necessary transparency across all IT assets in its decentralized infrastructure. The IT service provider’s IT administrators use the flexible inventory technologies to scan their environments in a fully automated manner. This gives Fresenius Digital Technology’s SAM team more time to focus on their data and quality management and then provide internal customers with significant KPI reporting using USU License Management and SAM Analytics.

Due to the many individual requirements of the globally positioned business segments, Fresenius also benefits particularly from the added value of the individual customizing options and the multi-client capability of the USU and Raynet software asset management solutions. In addition to the points mentioned, the wide range of managed services as well as cloud reporting and optimization options were also important criteria when making the final decision. 

The conclusion

“With USU Discovery powered by RayVentory and USU License Management, we have exactly the solutions we have been waiting for a long time."

Oliver Hartmann, Senior Consultant Software Asset & Licensemanagement of the Fresenius Digital Technology

This is because the completeness of the data was increased and data clearing was simplified by flexible scanning and recognition options. Due to the high level of automation, manual processes could be reduced by 50 percent and, in return, efficiency increased significantly. The associated cost savings are a further added value for Fresenius Digital Technology and its internal customers.  

Thanks to the powerful Raynet and USU technologies, the IT service provider is now even able to detect devices in completely isolated networks (e.g. in production or hospitals). USU Discovery powered by RayVentory not only addresses Fresenius Digital Technology’s needs, but also connects to other interfaces so that it can be used as a local point of contact across the entire SAM scope. The individual dashboards and reports now provide internal customers with valuable key figures and a complete overview of device types and devices, software, and hardware, as well as much more relevant information about software asset management. 

"SAM is always teamwork. Raynet and HiSolutions have supported us in fully representing all possible SAM scenarios. Together with the customer and specifically for the customer, we have developed a SAM Data Hub that meets all requirements and serves as a central platform for data collection 2.0. We look forward to the next steps in this exciting SAM project."

Johannes Biesing, Director Sales at USU Technologies GmbH

Project information

  • Fresenius Digital Technology is part of Fresenius Holding
  • Headquarters in Bad Homburg
  • More information: www.fresenius.com

Success story as a PDF file


    Further informationen about our solutions:

    Raynet & USU optimize enterprise-wide Software Asset Management at Fresenius based on highest data quality​

    Transparency, automation, and control over IT assets are the result of a successful data transformation and the fundamental basis for modern Software Asset Management (SAM). By implementing USU SAM in close cooperation with technology asset inventory specialist Raynet and HiSolutions, Fresenius Digital Technology GmbH was able to reduce effort and costs in a very short time while increasing data quality and range.

    The customer
    Fresenius Digital Technology is the IT service provider of the Fresenius Group – a global healthcare company with products and services for dialysis, hospital, and outpatient care. With its many years of experience in the healthcare and pharmaceutical sectors, Fresenius Digital Technology develops services and tools that meet the individual needs of its business partners

    With around 1,000 colleagues at more than 50 locations, Fresenius Digital Technology provides conceptual consulting and implements processes, focusing on the strategic goals across the group and beyond the boundaries of the company. Fresenius Digital Technology supports its customers with coordinated software solutions and IT infrastructure services. 

    The challenge
    “There is an analogy between dialysis and SAM processes,” explains Oliver Hartmann, Senior Consultant Software Asset & License Management at Fresenius Digital Technology, when describing the challenges, he has faced over the past few years. “Just like a dialyzer that filters the blood through a multitude of fine fibers, one of the most important requirements in a SAM project is to ‘filter’ the amount of different raw data in order to ultimately produce a valid basis on the way to the compliance balance sheet.” 

    The large number of IT assets that could not be accessed automatically and the heterogeneous and decentralized IT infrastructure of the group made continuous data collection difficult. In addition, the maintenance of relations between clusters, physical and virtual hosts by manually collecting data can only be carried out with a lot of effort and ultimately only reflects a snapshot. 

    To ensure data quality for effective software asset management, Fresenius Digital Technology has carried out many processes manually in recent years – this is time-consuming and hardly possible in a highly dynamic IT environment.

    "Managing large amounts of data requires a lot of attention in the companies we work with. Within the group, we have areas where processes have a high degree of automation, but also areas where this is not the case. Therefore, we needed the automated data from which we can obtain relevant information and maintain it on an ongoing basis."

    Oliver Hartmann, Senior Consultant Software Asset & Licensemanagement of the Fresenius Digital Technology

    Overcoming these challenges requires standardized processes and a solution that is customized to the needs of Fresenius Digital Technology, reduces manual effort, and at the same time ensures a high level of automation and data quality. 

    The solution and customer benefits
    Raynet and USU prevailed as the best-of-breed solution against three other competitors as part of a comprehensive selection process. After a proof of concept with a focus on Microsoft 365 and USU License Management, USU Discovery powered by RayVentory was implemented in the further course of the project. With the goal of creating sustainable and transparent software asset management for internal customers, both USU and HiSolutions AG supported the major project.  

    The participating companies decided on important goals for the complex SAM processes, based on specifications of the challenges

    “In the first few weeks, we focused on how we could increase data quality, data completeness, and reach, while at the same time reducing manual effort through a high degree of automation. For this purpose, we developed a discovery strategy early on and considered how we would deal with KPIs and certain framework conditions."

    Ronny Kaiser, Principal Consultant & Team Manager Lizenzierungsberatung at HiSolutions AG

    This strategy was tested together with Fresenius Digital Technology´s customers in the pilot phase and slightly adjusted based on the initial results. This was the starting signal for the introduction and operationalization of “Data Collection 2.0”. 

    Thanks to USU Discovery powered by RayVentory, Fresenius Digital Technology is now able to continuously collect data and therefore creates the necessary transparency across all IT assets in its decentralized infrastructure. The IT service provider’s IT administrators use the flexible inventory technologies to scan their environments in a fully automated manner. This gives Fresenius Digital Technology’s SAM team more time to focus on their data and quality management and then provide internal customers with significant KPI reporting using USU License Management and SAM Analytics.

    Due to the many individual requirements of the globally positioned business segments, Fresenius also benefits particularly from the added value of the individual customizing options and the multi-client capability of the USU and Raynet software asset management solutions. In addition to the points mentioned, the wide range of managed services as well as cloud reporting and optimization options were also important criteria when making the final decision. 

    The conclusion

    "SAM is always teamwork. Raynet and HiSolutions have supported us in fully representing all possible SAM scenarios. Together with the customer and specifically for the customer, we have developed a SAM Data Hub that meets all requirements and serves as a central platform for data collection 2.0. We look forward to the next steps in this exciting SAM project."

    Johannes Biesing, Director Sales at USU Technologies GmbH

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    Project information

    • Fresenius Digital Technology is part of Fresenius Holding
    • Headquarters in Bad Homburg
    • More information: www.fresenius.com

    Further informationen about our solutions:

    Success story as a PDF file


      You can also find us on the following channels:

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